นโยบายความเป็นส่วนตัว

Last updated: August 25, 2026

ISSUI POTTERY (“we,” “us,” or “our”) operates this online store and respects the privacy of our customers and website visitors.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or otherwise communicate with us.

Information We Collect

We may collect the following information:

Your name, billing address, and shipping address
Email address and telephone number
Order and purchase information
Payment and transaction information
Information you provide when contacting us
Device, browser, IP address, cookie, and website usage information

Payment information is processed by Shopify and applicable payment service providers. We do not directly store complete credit card details. How We Use Your Information We may use your personal information to:

Process and manage orders and payments
Arrange shipping and delivery
Provide customer support
Send order confirmations and service-related communications
Prevent fraud and protect the security of our store
Improve our website, products, and services
Comply with legal, accounting, and regulatory obligations *
Send marketing communications when permitted by law or with your consent

Shopify

Our online store is hosted by Shopify. Shopify processes personal information necessary to provide the online store, checkout, payment, security, and related services. For more information about how Shopify handles personal information, please refer to Shopify’s privacy policy.

Buyee Orders

When you purchase through Buyee, Buyee acts as a proxy purchasing and international shipping service. Information necessary to process the order may be shared with Buyee, including order details, product information, delivery information, and other information required to complete the transaction. Buyee handles international shipping, customs procedures, customer communications, and related services according to its own terms and privacy policy.

Sharing of Personal Information

We may share personal information only when reasonably necessary with:
* Shopify and payment service providers
* Buyee, when a purchase is made through Buyee *
Shipping carriers and fulfillment providers *
IT, website, security, analytics, and professional service providers *
Government authorities or other parties when required by law
We do not sell personal information for monetary consideration.

Cookies and Analytics

Our website may use cookies and similar technologies to operate the store, remember preferences, analyze website traffic, improve performance, prevent fraud, and provide relevant content. You can control or disable cookies through your browser settings. Disabling cookies may prevent some parts of the website or checkout from functioning correctly.

International Transfer of Information

Shopify, Buyee, and other service providers may process or store personal information outside your country or region. Privacy and data protection laws in those locations may differ from those in your country.

Data Retention

We retain personal information only for as long as reasonably necessary to process orders, provide services, resolve disputes, maintain business records, and comply with legal, tax, and accounting obligations.

Data Security

We take reasonable administrative and technical measures to protect personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Your Rights

Depending on the laws applicable to you, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing. You may also withdraw consent to marketing communications at any time. To exercise your rights, please contact us using the information below. We may need to verify your identity before processing a request.

Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children without the consent of a parent or legal guardian.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

Changes to This Policy

we may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements. The latest version will be published on this website.

Contact

If you have questions or requests regarding this Privacy Policy, please contact:

ISSUI POTTERY Email: shop@issui-pottery.com